Ajai Dhavala
Sr. Manager - IT Operations @ Tech Mahindra
- Role
- Sr Manager Sales Operations at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ajai Dhavala
With over three years at Tech Mahindra, I oversee operations for a $350M business unit…
Experience
Sr Manager Sales Operations
Nov 2022 — Present · Hyderabad, IN
Oversee the sales funnel- Streamlining and optimizing the sales process- Selecting, implementing, and managing sales automation tools- Manage CRM data- Perform sales forecasting- Work with sales leadership to develop organizational goals- Lead a team of sales operations professionals.
Education
Acharya Nagarjuna University
Bachelor of Business Administration (BBA)
2003 — 2005
Banaras Hindu University, Banaras
Master of Business Administration (M.B.A.)
2006 — 2008
Skills
- Process Improvement
- Management
- Vendor Management
- Technical Recruiting
- Bpo
- Remote Infrastructure Management
- Contact Centers
- Service Delivery
- Contract Recruitment
- Leadership
- Recruiting
- Team Management
- Customer Relationship Management (Crm)
- Training
- Benefits Negotiation
- Operations Management
- Service-Level Agreements (Sla)
- Global Client Management
- Performance Management
- Crm
- Sla
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