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Andy Jacobs

User Researcher @Department for Work and Pensions (DWP)

Andover, GB
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2023 — Present

User Researcher @Department for Work and Pensions (DWP)

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EDUCATION

N/A

Eastleigh Technical College

HND Computer Science, Electronics

SKILLS

MysqlCrmUser ExperienceMobile DevicesUser InterfaceStrategyE-CommerceManagementBusiness DevelopmentDigital MarketingMarketingPhpGoogle AnalyticsProject ManagementRecruitingSearch Engine Optimization (SEO)Mobile ApplicationsTrainingBusiness StrategyOnline AdvertisingSEOBusiness AnalysisGoogle AdwordsWeb ApplicationsHtmlBusiness Process ImprovementCmsLinuxBusiness IntelligenceWeb DesignConversion OptimizationOnline MarketingCssInformation ArchitectureFunnel OptimizationEntrepreneurship

ABOUT ANDY JACOBS

A seasoned User Researcher with 15 years of experience helping organisations deliver the best solutions and products by putting users first. I will plan and conduct user research including discovery, moderated and unmoderated usability testing and quantitative research.I\'m confident presenting my work back to stakeholders at any level and focus on evidence based recommendations to secure positive outcomes. I\'m currently working as a User Researcher at DWP within Universal Credit after working at MoJ, DWP, GSK and the National Trust over the last 6 years.

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Andy Jacobs — User Researcher at Department for Work and Pensions (DWP) in Andover, GB | Unifers