Aj Steinsdoerfer

Director - Global Customer Care @American Eagle Outfitters Inc.

Pittsburgh, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Director - Global Customer Care @American Eagle Outfitters Inc.

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Pittsburgh, PA, US

As a leader in customer care, my goal is managing teams to deliver exceptional service and support. Includes overseeing training programs, ensuring high-quality interactions, and leveraging technology to resolve escalated issues with efficiency and empathy. Focused on developing strategies that enhance customer satisfaction and operational efficiency while creating a collaborative environment cross functionality.

EDUCATION

2002 — 2006

Robert Morris University

Bachelor of Business Administration (B.B.A.)

SKILLS

Retail SalesVisual MerchandisingSalesMarketingRetailLoss PreventionStore OperationsCustomer ServiceSales ManagementMerchandisingTrend AnalysisFashionInventory ManagementApparelStore Management

ABOUT AJ STEINSDOERFER

Director, Global Customer Care at AEO

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Aj Steinsdoerfer — Director - Global Customer Care at American Eagle Outfitters Inc. in Pittsburgh, PA, US | Unifers