Aj Robinson

About Aj Robinson

With nearly eight years as a Dairy Queen manager, I honed my leadership skills by overseeing daily operations, managing and training teams, and ensuring exceptional customer service. I developed expertise in inventory management, cost control, and achieving financial targets, while fostering a positive and efficient work environment. My role required balancing operational excellence with employee and customer satisfaction, contributing to the store\'s success.Additionally, as a Facilitator at ASOSU SafeRide, I ensured the smooth execution of shifts, trained and onboarded new employees, and contributed to marketing, outreach, and operational strategies. I also played a key role in hiring and building a dedicated team to support the program\'s mission. This position allowed me to develop strong organizational, communication, and problem-solving skills.These roles highlight my ability to lead teams, adapt to challenges, and contribute to organizational success through a blend of operational, interpersonal, and strategic expertise.

Experience

1. Manager

   Dairy Queen

   Aug 2017 — Present · Corvallis, OR, US

   As a Dairy Queen manager, I oversee daily operations to ensure the store runs smoothly and provides an excellent experience for both customers and employees. I manage and train staff to uphold high standards of service, quality, and cleanliness. I handle inventory management, maintaining necessary supplies while minimizing waste. I focus on achieving financial goals by monitoring sales, controlling costs, and implementing strategies to drive revenue. I also foster a positive work environment, address issues effectively, and build strong relationships with both the team and customers. My role combines leadership, operational management, and customer satisfaction to create a thriving and welcoming establishment.

Education

• Oregon State University

  Bachelor of Business Administration - BBA, Entrepreneurship/Entrepreneurial Studies

  2022 — 2026

• University of Tübingen

  Bachelor of Business Administration - BBA, Business Administration and Management, General