Aj Polanco
Director - UX Design @ ADP | Doctor of Design, Digital Accessibility
- Role
- Director - Ux Design at ADP
- Location
- Woodbridge, NJ, US
- LinkedIn followers
- 500 followers
About Aj Polanco
As a Director of UX Design at ADP, I lead a 120-person Sales & Marketing technology organization to deliver transformative user experiences for global sellers. I spearheaded the creation of \'The Zone,\' an AI-powered seller platform that generates $380M annually while saving 1.25M hours for users. I also partnered with cross-functional teams to develop opportunity-scoring tools that increased win rates by prioritizing high-value leads.I have over 10 years of experience in UX design, product management, and digital marketing, with a focus on accessibility and inclusive design. I hold a Doctor of Design degree from North Carolina State University, where I studied Universal Design & Accessibility. I am passionate about creating innovative solutions that improve the lives of millions of people. I have secured a $101.7M U.S. Department of Education contract for ETS and delivered the first open-source design system in digital assessment for NAEP—saving $3.55M in costs while achieving a 40% profit margin.
Experience
Director - Ux Design
Feb 2022 — Present · Roseland, NJ, US
Lead a 120-person Sales & Marketing technology organization to deliver transformative user experiences for global sellers.• Spearheaded the creation of \'The Zone,\' an AI-powered seller platform generating $380M of value annually while saving 1.25M hours for users.• Partnered with cross-functional teams to develop opportunity-scoring tools that increased win rates by prioritizing high-value leads.• Designed onboarding materials and training programs that scaled tool adoption across ADP’s global salesforce without additional support resources.• Contributed to ADP’s enterprise design system by performing accessibility audits (WCAG standards) and creating Figma prototypes for reusable components.
Education
Rutgers University
Master of Business and Science, User Experience
2014 — 2015
Middlesex County Academy
Civil / Mechanical Engineering
2004 — 2008
North Carolina State University
Doctor of Design - DDes, Universal Design & Accessibility
2018 — 2021
New Jersey Institute of Technology
Dual-Bacchelorate (BA + BS), Digital Design & Architecture
2008 — 2013
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