Aj George Ramos

About Aj George Ramos

As a highly experienced leader with a proven track record in telecom and cable industries, I am passionate about improving business processes, implementing new strategies, and leveraging technology to enhance solution results. With expertise in analyzing trends, developing actionable insights and recommendations, and executing automation strategies, I have successfully led cross-functional teams to deliver high-quality projects on-time and within budget.In my current role at Charter Cable - Spectrum Enterprise, I drive operational improvements by recommending testing solutions and proposing new strategies for future business changes. I also develop and execute automation strategies that improve testing efforts, enabling our team to deliver high-quality products to our customers.With a background as a Consultant for Comcast Cable and Time Warner, I have extensive experience in engineering, automating, and supporting back-office tasks across various departments. I have also led successful initiatives such as Project Cavalry Swap and Video Activation Champion which have added thousands of new subscribers and improved customer experience.With my experience and passion for continuous improvement, I look forward to collaborating with like-minded professionals and leveraging my expertise to drive business success. Let\'s connect and explore how I can help take your organization to the next level.

Experience

1. Program Manager

   Charter Communications

   Feb 2021 — Present · Greenwood Village, CO, US

   Program Manager/Automation Champion - Business Readiness Testing at Spectrum at Spectrum Enterprise• Drive company-wide excellence by working with business stakeholders to analyze operations and recommend solutions that align business functions with organizational goals.• Improve existing operations by recommending solutions for general business processes and planning based on an in-depth understanding of the company structure, policies, and procedures.• Propose new strategies for current and future business changes by compiling, analyzing, interpreting, and presenting complex data, including reports, charts, and graphs.• Develop project improvement scope, such as estimates by identifying phases, elements, personnel requirements, and cost.• Assess trends and develop actionable insights and recommendations based on an analysis of external market dynamics and other data sources.• Improve solution results by leveraging new technology or alternative uses of existing technology.