Ajumoke Nwaeze
Digital Support Specialist @Bupa Global
Signup · Get unlimited contacts
WORK HISTORY
Digital Support Specialist @Bupa Global
Manchester, GB
Manage digital communications for health insurance policies, ensuring clients utilise their benefits.Deliver expert digital support for seamless access to the brand’s apps, websites, and on-site facilities.Troubleshoot technical issues, escalate and resolve complex queries and complaints while leveragingexpertise in ServiceNow, CRM, and CSM tools.Write, update and align communication to align with brand tone and promote consistency across digitalplatforms.Collaborate with cross-functional teams to monitor digital service performance and provide feedback toimprove user experience and engagement.
EDUCATION
University of Calabar
Bachelor of Science, Genetics and Biotechnology
University of Hull
Masters, Creative Writing
National Open University of Nigeria
Post Graduate Diploma, Mass Communication
SKILLS
ABOUT AJUMOKE NWAEZE
A media and communication professional with a master\'s degree in Creative Writing and a…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.