Aiyappa Nachappa
CRM || Operations| Vendor Management || Alliances
- Role
- Client Services Manager at Xevyte Technologies
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Aiyappa Nachappa
As a results-oriented professional with 17 years of experience in Process Management…
Experience
Client Services Manager
Sep 2024 — Present · Bengaluru, IN
I serve as the primary point of contact for clients, focusing on building strong relationships and ensuring their needs are met. I collaborate closely with the sales team to identify customer requirements and provide tailored solutions that enhance satisfaction and loyalty. I monitor customer feedback and engagement metrics to develop and implement continuous improvement strategies, conduct regular follow-ups, and proactively address any concerns. My efforts are dedicated to driving client retention and supporting overall sales success.
Education
Kristu Jayanti College Autonomous
Bachelor of Commerce - BCom
2001 — 2004
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