Aiswarya Leonold

Zaggle | Customer Success | MBA-HR Graduate from Jain ( Deemed to be ) University

Role
Assistant Manager - Customer Success at Zaggle
Location
Bengaluru, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Aiswarya Leonold

At Zaggle, we\'re at the forefront of digitizing financial workflows, and as an Assistant Manager in Customer Success, my role is pivotal in steering the company\'s growth while ensuring high client satisfaction. My educational foundation in HR from Jain University and finance background from Malabar Christian College underpins my ability to design effective customer strategies. My expertise lies in problem-solving and CRM, skills honed over years of enriching experiences across dynamic sectors. By integrating these competencies, my focus is on delivering value through innovative solutions, contributing to Zaggle\'s market leadership in Spend Management.

Experience

  1. Assistant Manager - Customer Success

    Zaggle

    Aug 2024 — Present · Bengaluru, IN

    Zaggle is a B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value throughautomated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer to corporates a unified software cum payments platform for the employee expense, benefits, rewards as well as their vendor payments and channel incentives. We are form factor agnostic and offer a variety of payments instruments including corporate credit cards, purchase cards, virtual cards, Prepaid cards, wearables etc, issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, IndusInd Bank amongst others.Our platform solutions are sector-agnostic, and our network of corporate customers covers the BFSI,Technology, Healthcare, Manufacturing, FMCG, Infrastructure and Automobile industries, among others. Some of our well-known customers include TATA Steel, Persistent Systems, Toshiba, Inox, Pitney Bowes, Wockhardt, PCBL (RP –Sanjiv Goenka Group) and Greenply Industries to name a few.Visit us at to know more about us!”

Education

  • Malabar Christian College, Kozhikode

    Bachelor of Commerce - BCom

    2013 — 2016

  • Jain (Deemed-to-be University)

    Master of Business Administration - MBA

    2018 — 2020

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Aiswarya Leonold — Assistant Manager - Customer Success at Zaggle in Bengaluru, IN | Unifers