Aiswarya Harichandan

About Aiswarya Harichandan

Product Management, Product Strategy, Product Analytics, Leadership, Business Strategy…

Experience

1. Senior Program Manager - Customer Experience, Global Quality

   Amazon

   Jan 2022 — Present · Seattle, WA, US

   I lead the creation and execution of strategic roadmaps, driving innovative customer solutions and ensuring alignment with business and technical goals. My role involves analyzing opportunities, orchestrating cross-functional team efforts, and resolving challenges impacting customer experience. My approach prioritizes data-driven decision-making and proactive issue resolution, and I maintain clear communication across global teams. With a focus on collaboration, I navigate complex business scenarios to enhance worldwide customer service offerings.

Education

• Harrisburg University of Science and Technology

  Master of Science - MS, Project Management

• National Institute of Technology Rourkela

  Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering

  2005 — 2009

• Indiana University - Kelley School of Business

  Master of Business Administration (M.B.A.), Consulting academy

  2016 — 2018

Skills

• Team Management
• Strategy
• Product Management
• Market Research
• Engineering
• Product Marketing
• Product Development
• Analytical Skills
• Management
• Financial Analysis
• Manufacturing
• Microsoft Excel
• Data Analysis
• Competitive Analysis
• Project Management
• Microsoft Office
• Strategic Planning
• New Business Development
• Electrical Engineering
• Business Strategy
• Marketing Strategy
• Key Account Management