Aislin Graupensperger

About Aislin Graupensperger

With over a decade of professional experience, my journey has been defined by a relentless focus on customer success and a commitment to strategic innovation, particularly in the realms of AI and cloud solutions. Currently at Microsoft, our mission to empower every person and organization on the planet to achieve more resonates deeply with my personal goal to deliver transformative customer experiences. My approach is to leverage my expertise to foster growth, quality, and efficiency within diverse teams.My previous role as Senior Director at Apex Systems revolved around supporting financial services clients with cutting-edge solutions. We prioritized modern enterprise initiatives and digital innovation, implementing agile methodologies and QA automation to accelerate product market readiness while enhancing customer satisfaction. My ability to develop strong client relationships and mentor a network of Account Managers was instrumental in driving new business development and ensuring the delivery of high-value strategic solutions.

Experience

1. Sr Customer Success Account Manager

   Microsoft

   Apr 2024 — Present

Education

• Johnson & Wales University

  Bachelors, Business Management

  2004 — 2008

Skills

• Microsoft Office
• Sales
• Management
• Technical Recruiting
• Social Media
• Staffing Services
• Human Resources
• Applicant Tracking Systems
• Program Management
• Marketing
• Training
• Recruiting
• Outlook
• Account Management
• Change Management
• Employee Benefits
• Event Planning
• Leadership Development
• Event Management
• Access
• Onboarding
• Public Speaking
• Customer Service
• Vendor Management
• Temporary Placement
• Fundraising
• Coaching
• Leadership
• Microsoft Excel