Aishwarya Vishwakarma

About Aishwarya Vishwakarma

Accomplished, CISSP, CCSP certified results-driven IT Professional with 14 years of experience in driving, contributing to the maintenance/deployment of software.• Leading a team of 10 engineers in Operations and Cybersecurity, maintaining Governance and Security by defining baseline.• Have outstanding knowledge of Single Sign On (SSO), MFA, SAML, OAuth/OIDC and RADIUS using Okta, SecureAuth, Azure, Oracle IDCS and various other federation servers.• Knowledge of implementing Terraform for Okta.• Okta Certified Professional and Okta Certified Administrator.• Skilled in Application Support and responsible for Incident Management and Problem Management and driving an incident to closure.• Possess good understanding of DevOps including continuous integration and deployment (CI / CD)• Excellent Client Support service skills.• Experience with Cloud related technologies such as SaaS, PaaS and IaaS.• Excellent ability to multitask and prioritize in fast paced environments. • People oriented with a courteous, professional, and customer-focused attitude.• A team player with good analytical ability; ready to take up challenges.• Quick adaptability to challenging situations & new places, have no problem with relocation or travelling.

Experience

1. Senior Manager - Cyber Security and Identity and Access Management (Iam)

   Genpact

   Jan 2022 — Present

   Leading a team, maintaining Operations, Governance and Security.• Subject Matter Expert (SME) and Solution Architect for issues pertaining to Okta for cross functional teams.• Led a team to automate ServiceNow tickets, resulting in 95% of ticket automation, decreasing the manual effort of hours annually and save around $50K.• Customization of MS Office 365 in Okta, reducing incidents by 10%.• Define the baseline configuration and monitor the configuration drift, resulting in a decrease of unauthorized changes by 20%.• Analyze system logs and conduct threat assessment to detect and mitigate potential threats, reducing the cyber attacks and incident response time by 20%.• Led a team to create an in-house Okta backup tool using Okta Event Hooks.• Solutioning and implementation of new requirements performed through Proof Of Concept (POC) while maintaining security and baseline.• Develop and implement security policies and procedures.• Project and team management including trainings, ticket queue, escalation, hiring, etc.

Education

• Anand Engineering College

  Bachelor of Technology (B.Tech.), Computer Science & Engineering

  2005 — 2009