Aishwarya Sai
Sr. Customer Success Manager | SaaS Renewals | Strategic Partnerships | SaaS Sales
- Role
- Senior Customer Success Manager at Multiplier
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Aishwarya Sai
With a deep passion for Technology, Marketing, and Customer Success, I have spent the past 6 years in the tech industry helping businesses drive growth, build strong relationships, and maximize value from their investments.Currently, as a Senior Customer Success Manager at Sprinklr, I manage a diverse portfolio across industries including Retail, Healthcare, BFSI, Technology, Travel & Hospitality, Sports, Automotive, and Non-profits. My primary focus is on retention, growth, and product adoption, ensuring clients achieve measurable success. As part of the Senior Success Team, I also lead strategic initiatives aimed at driving growth, enhancing team performance, and scaling success operations efficiently.Previously, as a Program Manager at Cognizant Interactive, I specialized in marketing consulting and project management, overseeing strategic campaign planning, execution, and stakeholder engagement. I also designed and implemented a comprehensive delivery framework (CORE – Community Management, Operational Efficiency, Resource Management, and Excellence in Delivery) for a 200-member team, leading to improved employee satisfaction, optimized workflows, increased profitability, and enhanced delivery standards.Beyond my corporate experience, I have embraced my creative side, taking on roles as a TV Host, Voice-over Artist, Dubbing Artist, Radio Jockey, and YouTube Host. This diverse background has sharpened my ability to create compelling content, engage audiences, and communicate effectively. A highlight of this journey was collaborating with Netflix during a summer internship, where I contributed to the marketing efforts for the hit series Sacred Games.I am passionate about combining strategic thinking, customer engagement, and digital innovation to create lasting business impact. Always eager to learn, collaborate, and take on new challenges, I look forward to contributing to organizations that are shaping the future of technology and customer success.
Experience
Senior Customer Success Manager
Apr 2025 — Present · Bengaluru, IN
Education
Symbiosis Institute Of Media And Communication, Pune
Master of Business Administration, communication management
2017 — 2019
L.J Institute of Radio Programming
Certification, Radio Programming
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