Aishwarya V Kumar
Client Relationship Manager
- Role
- Client Relationship Manager at CBRE
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Aishwarya V Kumar
As a Client Relationship Manager at JLL, I serve as the primary point of contact for…
Experience
Client Relationship Manager
Jan 2025 — Present · Bengaluru, IN
Client Relationship Manager – Property Management - CBREAs a Client Relationship Manager in the property management sector, I act as the single point of contact for clients, ensuring seamless communication, timely service delivery, and strong relationship management. I actively engage with clients to maintain satisfaction, drive retention, and ensure overall operational excellence at the property level. Client Meetings & EngagementI regularly conduct client meetings, both onsite and virtual to provide updates, gather feedback, and understand evolving needs. I focus on building long-term trust through clear, consistent, and proactive communication. Client Concerns & Escalation ManagementI handle all client escalations and service-related concerns, ensuring swift resolution by coordinating with internal departments. My goal is to ensure a smooth client experience and maintain service quality. Accounts Receivables & Payment Follow-upsI track and manage client accounts receivables, ensuring timely invoicing and proactive follow-ups. I balance effective collections with maintaining positive relationships. Customer Satisfaction (C-SAT) & Net Promoter Score (NPS)I actively monitor and work on improving C-SAT and NPS scores. By analyzing feedback and implementing improvements, I ensure a client-centric approach that enhances loyalty and satisfaction. Onsite Relationship ManagementI manage day-to-day interactions at the property level, working closely with facility teams to ensure high-quality service delivery, adherence to SLAs, and operational smoothness. Retention & Value BuildingI focus on strengthening client relationships through regular touchpoints, timely support, and a solution-driven mindset, contributing to long-term retention and client satisfaction.
Education
K.L.E S Nijalingappa College
Bachelor of Science, Biotechnology
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.