Aishwarya Sharma

Role: Quality Analyst at Justdial
Location: Indore, MP, IN
LinkedIn followers: 500 followers

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About Aishwarya Sharma

Detail-oriented Quality Analyst with a strong foundation in compliance oversight, process…

Experience

Quality Analyst
Justdial
Oct 2023 — Present · Indore, IN
Currently working as a Quality Analyst at Justdial, I am responsible for ensuring the accuracy, authenticity, and compliance of business listings submitted by field executives in the Indore region. My role involves detecting fraudulent and duplicate profiles through structured audits and policy adherence checks.In addition to backend analysis, I conduct live verification calls directly with clients to validate listings, gather feedback, and cross-check discrepancies. I analyze executive performance based on listing quality and escalate deviations from company standards with structured feedback.I also contribute to ongoing process improvement by participating in calibration sessions, performing dip checks, and maintaining detailed quality observations. To support transparency and data-driven insights, I prepare and circulate performance reports on a daily, weekly, and monthly basis, enabling informed decision-making across teams.

Contact information

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•••••@justdial.com
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Current company

Justdial

Technology, Information and Internet · 15K employees · Founded 1996 · Mumbai, Maharashtra, India

Justdial, India’s No.1 Local Search Engine has much more to offer than what meets the eye. With more than 25 verticals on the website, the organization that was established in 1996 as a phone based local directory, today caters to offer services which include Bills & Recharge, Book A Table, Book A Cab, Book Movie Tickets, Deals & Offers, Flight Tickets, JD Events, Order Groceries, Order Food, Order Flowers and many more. At a time when work smart is the daily mantra, Justdial's services aimed at simplifying day-to-day tasks are available at the click of a button. These services are available on Web, App and WAP. The newest offering by Justdial – JD Omni, is a complete business management solution model that is cloud based. It gives business owners easy access to crucial aspects like minute by minute sales, inventory management, billing, customer retention, promotions, employee management among other features. With offices across 11 cities in India, the organization has a team of more than 10,000 employees and 21 Million business listings. Its services being available in all the major cities, Justdial truly is a one-stop shop making available 'Anything, Anytime, Anywhere'.

justdial.com

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