Aishwarya S. More
People Manager | Operations Manager - Amazon | PMP®| LSSBB+GB | IMC
- Role
- Operations Manager at Amazon
- Location
- Navi Mumbai, IN
- LinkedIn followers
- 500 followers
About Aishwarya S. More
During my tenure as Operations Manager at Amazon, I have led a dynamic team to enhance…
Experience
Operations Manager
Jul 2020 — Present · Mumbai, IN
Enhanced customer service by resolving issues, setting and achieving performance goals, and ensuring accuracy and quality.# Led and motivated a team of 20-25 associates, managing direction, coordination, evaluation, and compliance with Amazon policies, including interviewing, training, and performance management.# Implemented lean methods, drove KPI improvements, and managed process and project implementations, including campaign and program dashboard updates; presented MBR, QBR, and YBR reports, leveraging competencies in Six Sigma, relationship development, communication, data analysis, and presentation.# Communicated policies, coordinated with internal stakeholders, developed and implemented strategic plans, and managed site and network-level projects.# Conducted complex analyses to identify root causes, derived actionable recommendations, and compiled comprehensive reports on trends and quality assurance findings.
Education
St. Joseph's High School & Jr. College Kalamboli
HSC
2010 — 2012
Konkan Gyanpeeth College of Engineering
Bachelor of Engineering (B.E.)
2013 — 2016
ICFAI Foundation for Higher Education, Hyderabad
Master of Business Administration - MBA
2018 — 2020
ST. Josephs High School, Kalamboli
SSC
2000 — 2010
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