Aishwarya Kumar

Client Support Analyst at BlackRock | Performance & Ops Specialist | Customer Experience & Escalations Expert

Role
Client Support Analyst at BlackRock
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Aishwarya Kumar

I am a result-oriented professional with over a decade of experience in financial operations and high-stakes client management. Currently at BlackRock, I focus on operational efficiency, managing complex financial workflows (JIRA), and ensuring 100% SLA compliance for global business units.​Previously, at Stockal, I managed account lifecycles and support for US-market investment platforms, bridging the gap between technical processes and premium client service. I specialize in transforming operational bottlenecks into scalable solutions.

Experience

  1. Client Support Analyst

    BlackRock

    Jan 2024 — Present · Bengaluru, IN

Education

  • JAIN College

    Pre University, science

    2008 — 2010

  • Bhagawan Sri Maruti Vidya Kendra

    School

Skills

  • Market Research
  • Microsoft Office
  • C++
  • Microsoft Excel
  • Business Analysis
  • Customer Service
  • Management
  • C
  • Photoshop
  • Project Management
  • English
  • Microsoft Word
  • Java
  • Windows
  • Sql
  • Linux
  • Team Management
  • Business Development
  • Vendor Management

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Aishwarya Kumar — Client Support Analyst at BlackRock in Bengaluru, KA, IN | Unifers