Aishwarya Ks

Experience

1. Senior Operations Executive

   Kynhood

   Jul 2023 — Present · Chennai, IN

   Data Management & Reporting – App performance analytics data, User Engagement & Activitydata, Competitor digital & print Ad spend data capturing, Local events & Happenings datacapturing, Internal events & activity data handing, Leads contact data.Assisting Live Streaming & Scheduling Activities – App live schedule calendar management, Live request management, Live streaming assistance & monitoring, Manage push notification.Grievance Redressals – Issues raised on app & reported issues from other source curation,Allocation to appropriate team for evaluation, Respective team’s Recommendation execution, Managing history of grievance data, Periodical report to stack holders & Authorities.Management – On boarding external users, Creating & managing in-house & external Users, User blocking/revoking, Reinstatement & Deletion.Ad Campaign Management – Campaign Scheduling, Campaign monitoring & Optimizing, Periodical status report to stack holders, Campaign completion report to stack holders.RO Bookings & Billing – RO booking, RO approval, Campaign status checking & Finalizing for Billing.Content Moderation – Curation of issues raised by AI tool and from Manual Moderators, Allocation to appropriate team for evaluation, Respective team’s recommendation execution,Updating history of resolved issues data, Periodical reports to stack holders.

Education

• Kongu Engineering College

  B.Sc. Computer Technology , Computer System and Design

• Loyola College

  Master of Business Administration - MBA, International Business