Aishwarya Bhattacharjee
Senior Manager - Customer Success @Sinch | Ex - Gupshup | Ex - Zycus
- Role
- Senior Manager Customer Success at Sinch
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Aishwarya Bhattacharjee
Customer Success Manager with 8+ years of experience in account management and analytics. Skilled in Business Strategy and planning, building long-term relationships, generating and scaling up business in all ends of marketspace. Strong Professional with a Bachelor of Engineering - BE focused in Information Technology from Mumbai University I take pride in my attention to detail, ability to learn new products for wonderful customer experience and account management skillsMy past experience revolve around Spend Analytics solutions to global customers and business intelligence for procurement solutions, I was primarily responsible for steering end-to-end Implementation and Operational Projects delivery in area of Procurement and Business Transformation, optimizing supply chain using Zycus proprietary tools and Products, handling complex data sets across verticals for SaaS based Implementations.SKILLS-Team management, customer success, customer service, project management, multi-tasking, presentation skills, problem solver, training, process management, Internal and External Stakeholder Management, Microsoft Excel,Microsoft Word, Microsoft PowerpointSoftware: SalesForce, SharePoint, PowerBI Programming language : SQL
Experience
Senior Manager Customer Success
Jun 2023 — Present · IN
Education
St. Francis High School
High School, General
2001 — 2011
TP Bhatia College
HSC
2011 — 2013
University of Mumbai
Bachelor of Engineering - BE, Information Technology
2013 — 2017
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