Aishila Kar
Graduate Student at Queen\'s University Belfast, Molecular Biology and Biotechnology
- Role
- Account Manager Executive at Biogenex
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Aishila Kar
I am a results-driven professional with a unique blend of scientific expertise and…
Experience
Account Manager Executive
Jan 2026 — Present · Hyderabad, IN
Role OverviewManaging and growing client accounts for the US market, with a focus on long-term relationship building, account performance, and customer success in the life sciences and diagnostics domain.Key ResponsibilitiesManage end-to-end account ownership for assigned US-based clients, ensuring high levels of engagement, satisfaction, and retention.Act as the primary point of contact for clients, handling communication, requirement alignment, and issue resolution across time zones.Collaborate with internal sales, applications, service, and operations teams to deliver seamless client support and successful outcomes.Monitor account health, usage, and performance metrics to identify risks, upsell opportunities, and growth potential.Support onboarding, enablement, and ongoing relationship management for strategic accounts.Maintain accurate documentation, updates, and follow-ups using CRM and internal reporting tools.Build trusted, long-term relationships by understanding client workflows, expectations, and business goals in regulated environments.
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