Aishi Biswas

Key Account Manager - E & i @Hilti India

Mumbai, IN

Managed a ₹2.6 Cr+ portfolio across 20+ high-volume clients including Reliance, HPCL, and Thyssenkrupp; achieved 127% of Gold plan with 162% collection target.Led strategic sales initiatives that drove 42.8% year-on-year net sales growth (2025), and overachieved H1 gold plan by 110%-Negotiated and secured contracts with key accounts worth over ₹1.45 Cr, contributing significantly to the company\'s bottom line and strategic growth objectives-Led cross-functional collaboration across sales, service, and operations teams to resolve key account service issues, reducing client complaints by 60% and significantly improving customer satisfaction and retention-Revitalized underperforming accounts by converting 6+ indirect buyers to direct partnerships, driving an 86.2% increase in focus account growth, and 20% improvement in retention.

Georgetown University McDonough School of Business

Executive business course, Public Affairs and International Political Economy

Manipal Academy of Higher Education

Bachelor of Pharmacy - BPharm, Pharmacy

Esade

Master's degree, International Management