Aishi Biswas
Key Account Manager at Hilti | Esade Business School | Georgetown University
- Role
- Key Account Manager - E & i at Hilti India
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Aishi Biswas
I\'m a results-oriented professional with cross-functional experience in key account…
Experience
Key Account Manager - E & i
Nov 2023 — Present · Mumbai, IN
Managed a ₹2.6 Cr+ portfolio across 20+ high-volume clients including Reliance, HPCL, and Thyssenkrupp; achieved 127% of Gold plan with 162% collection target.Led strategic sales initiatives that drove 42.8% year-on-year net sales growth (2025), and overachieved H1 gold plan by 110%-Negotiated and secured contracts with key accounts worth over ₹1.45 Cr, contributing significantly to the company\'s bottom line and strategic growth objectives-Led cross-functional collaboration across sales, service, and operations teams to resolve key account service issues, reducing client complaints by 60% and significantly improving customer satisfaction and retention-Revitalized underperforming accounts by converting 6+ indirect buyers to direct partnerships, driving an 86.2% increase in focus account growth, and 20% improvement in retention.
Education
Georgetown University McDonough School of Business
Executive business course, Public Affairs and International Political Economy
Manipal Academy of Higher Education
Bachelor of Pharmacy - BPharm, Pharmacy
Esade
Master's degree, International Management
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