Alexandra Ioannidi
Senior Client Manager, Global Merchant Services @American Express
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WORK HISTORY
Senior Client Manager, Global Merchant Services @American Express
In my current role as Senior Client Manager at American Express Global Merchant Network Services I am responsible for building and managing relationship with key merchant clients, driving incremental revenue through strategies that enhance profitability, engagement and customer satisfaction. Key responsibilities include deepening existing relationships, negotiating contract renewals, identifying growth opportunities and partnering with internal teams to deliver tailored solutions, marketing campaigns and data- driven strategies that meet both Amex and Merchant goals.
EDUCATION
Alba Graduate Business School
Master’s Degree, Tourism Management
Panteion University of Social and Political Sciences
Bachelor’s Degree, Economic and Regional Development
SKILLS
ABOUT ALEXANDRA IOANNIDI
I am a Senior Client Manager in Financial Services, partnering with leading travel, leisure and hospitality brands to drive results through strategic solutions and skilled negotiation.With expertise in navigating complex financial challenges, I help clients secure value, strengthen resilience and achieve growth. Recognised as a trusted advisor and strong negotiator, I focus on building partnerships that deliver measurable outcomes and long- term success.
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