Ainulhaque Shaikh

About Ainulhaque Shaikh

Experienced Technical Specialist with a demonstrated history of working in the…

Experience

1. Deputy Technical Specialist

   Hexaware Technologies

   Feb 2024 — Present · Pune, IN

   Administered and configured user, shared, and resource mailboxes, ensuring optimal settings and functionality within Microsoft Exchange and Microsoft 365 environments.Managed Microsoft 365 groups, distribution lists (DLs), and mail-enabled security groups, including creation, configuration, and access control.Administered dynamic groups, roles, and administrators in Azure Entra, ensuring accurate group membership and role-based access control for organizational needs.Troubleshot and resolved email-related issues, including lost emails, delivery failures, email disappearances, and send/receive errors, ensuring seamless communication for users.Processed requests for granting and revoking access to mailboxes, groups, distribution lists, and resource mailboxes, maintaining strict security and compliance standards.Managed limited access for external users to SharePoint sites and Microsoft Teams groups, ensuring secure and approved collaboration with external stakeholders.Configured Connection Filter Policies by adding or removing IPs, managed retention policies, released emails from quarantine, and applied sensitivity labels using Microsoft Defender and Purview portals.Created and managed SharePoint sites, handled site permissions, and resolved access-related issues to support organizational collaboration needs.Administered Teams channels and associated folders via the Teams Admin Center, ensuring proper configuration and access management for collaborative workflows.Created and maintained resource mailboxes and contacts, ensuring accurate configuration and accessibility for end-users.Managed enterprise applications and authentication methods in Azure Entra, ensuring secure access and compliance with organizational policies.

Education

• Anjuman Khairul Islams Poona College of Arts, Science & Commerce, Pune

  Bachelor of Science - BS

• Savitribai Phule Pune University

  Bachelor's degree

  2011 — 2015

Skills

• Good Communication Skills
• Microsoft Excel
• Quick Learner
• Microsoft Outlook
• Team Management