Aina Aliieva
Service Delivery Manager @Sun Life
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WORK HISTORY
Service Delivery Manager @Sun Life
Toronto, ON, CA
Support delivery governance across a multi-cloud Salesforce ecosystem (Sales, Service, Experience), ensuring coordinated execution of customization, API integration, and data migration initiatives in alignment with enterprise standards and business priorities.Manage an annual delivery budget of up to $4M, providing financial oversight, prioritization input, and portfolio-level visibility. Partner with business and technology leadership to maintain structured transparency across initiatives and reinforce disciplined, outcome-focused execution.Key responsibilities:• Coordinate multi-team Salesforce delivery with accountability for dependency visibility, release readiness, and budget tracking• Contribute to mini-portfolio governance, including investment prioritization discussions and financial transparency across initiatives• Establish and maintain structured planning and governance cadences aligned with enterprise delivery standards. • Provide leadership with data-informed performance insights to strengthen predictability, cost discipline, and execution stability• Maintain risk transparency and cross-functional alignment across business, technology, and external partners• Optimize workflow controls and execution discipline to improve reliability across interdependent workstreams
EDUCATION
Donetsk National Tecnical University
Master of Engineering (M.Eng.), Electrical and Electronics Engineering
Simon Fraser University
Master of Business Administration (M.B.A.), management of technology
ABOUT AINA ALIIEVA
Senior Agile Coach and Business Consultant with 20 years of experience transforming delivery ecosystems, embedding Agile thinking at scale, and aligning execution with strategic goals. Currently operating within Sun Life (Canada), with a parallel track as CEO of Bee Agile and founder of The PMO Strategy & Execution Hub.Builds future-ready systems where humans and AI co-lead — not as trend followers, but as co-architects of decision-making.Presented at over 100 conferences worldwide. Delivered NASA guest sessions (2022–2023) on conflict navigation, facilitation, and complex human-machine interactions.Author and co-contributor of six books, including two Amazon #1 bestsellers: It Starts with YOU and The Evolution of the PMO: The Rise of the Chief Project Officer. Featured in global publications on post-pandemic delivery leadership, trust-building in systems, and intelligent automation.Recognized by leading institutions and media: Top 3 Canadian Immigrant Entrepreneurs — Canadian SME National Business Awards (2021) Named in NYC Journal’s “Top 30 Female Entrepreneurs to Watch” Women of the Year nominee (2022) and Women of Inspiration nominee (2022) Selected member of the Forbes Coaches Council (2022)At Bee Agile, transformation is not suggested — it’s structured.Delivery includes: Enterprise-level Agile implementations rooted in decision clarity and adaptive leadership Immersive bootcamps and facilitation for project agility, conflict intelligence, and strategic navigation Integrating AI capabilities without losing human signals — enabling smarter actions, not just automationAt Bee Agile, strategy and execution converge.We step in when growth hits complexity, when AI is promised but not positioned, when teams stall and direction blurs. We don’t consult. We co-build — charters, structures, decisions that hold.What we leave behind works.The only thing we don’t build is excuses.Drives change through responsibility, not advice. Works only where transformation is non-negotiable.
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