Aimi Izzaty
Customer Service Advisor @Next
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WORK HISTORY
Customer Service Advisor @Next
Leicester, GB
EDUCATION
MARA Junior Science College (MRSM)
High School Diploma, Biology/Biological Sciences, General
International Islamic University Malaysia
Bachelor's degree, Landscape Architecture (sciences)
ABOUT AIMI IZZATY
A highly skilled Customer Experience and Social Media Specialist with extensive experience in managing customer inquiries, resolving complaints, and enhancing customer satisfaction across multiple platforms. Proven ability to develop strategic solutions that improve brand reputation and drive customer engagement. Strong expertise in creating actionable insights through data analysis, managing customer feedback loops, and aligning operations with brand objectives to optimize customer service delivery.
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