Aimee Ahearn
Csm @Luxury Presence
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WORK HISTORY
Csm @Luxury Presence
Austin, TX, US
As a Customer Success Manager at Luxury Presence, I partner with real estate professionals to help them maximize the value of a best-in-class SaaS platform built for luxury branding, digital marketing, and business growth.In this role, I manage client relationships end-to-end, serving as a strategic advisor and trusted point of contact to ensure successful onboarding, strong product adoption, and long-term retention. I work closely with clients to understand their goals, align platform capabilities to their business needs, and deliver solutions that elevate their digital presence and performance.I collaborate cross-functionally with sales, support, and product teams to advocate for client needs, resolve challenges efficiently, and drive exceptional customer experiences—while maintaining the high standards expected within the luxury real estate space.
EDUCATION
Avenue Five Institute
Esthetics License, Aesthetician/Esthetician and Skin Care Specialist
Austin Community College
not completed, Psychology
School Estate
Real Estate
ABOUT AIMEE AHEARN
I build strong client relationships at the intersection of luxury real estate, technology, and growth.I’m a Customer Success Manager at Luxury Presence, partnering with real estate professionals to help them maximize the value of a best-in-class SaaS platform built for luxury branding, digital marketing, and scale. I serve as a strategic advisor to my clients—guiding onboarding, driving adoption, and delivering high-touch customer experiences that reflect the standards of today’s luxury market.Before moving into SaaS, I was a Marketing Account Manager at The Agency Austin, where I worked closely with agents to elevate their personal brands and listings in the competitive Central Texas market. I developed tailored marketing strategies that increased visibility, engagement, and business growth, spanning brand collateral, social media strategy, targeted lead generation, and data-driven campaigns designed to convert.Earlier in my career, I supported over 600 agents across Central Texas as an Executive Licensed Assistant, partnering with top-producing agents to streamline operations, build scalable systems, and enhance client experiences. That foundation shaped how I approach customer success today—with structure, empathy, and a deep understanding of what agents need to grow.Across every role, I’m known for building trust quickly, creating systems that scale, and translating strategy into execution that delivers real results. I thrive in fast-paced, design-forward environments where collaboration, creativity, and accountability matter.Now at Luxury Presence, I’m proud to be part of an innovative, industry-leading platform at the intersection of technology and luxury real estate—helping clients stand out, grow confidently, and win in competitive markets.
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