Aimee Leake
Senior Compliance Success Manager @Isms.Online
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WORK HISTORY
Senior Compliance Success Manager @Isms.Online
As a Senior Compliance Success Manager at ISMS.online, I support customers in achieving and maintaining their information security and compliance goals. I work closely with organisations to guide them through the successful implementation and continual improvement of frameworks like ISO 27001, GDPR and other key standards.My role blends customer success with subject matter expertise - helping customers navigate compliance requirements, optimise use of the ISMS.online platform and prepare for internal/external audits with confidence. I act as a trusted advisor, ensuring our customers maximise the value of their subscription while embedding best practices in their compliance journeys.Key Responsibilities & Technical Involvement- Support and advise on the implementation of information security frameworks (e.g. ISO 27001, SOC 2, GDPR)- Configure and customise the ISMS.online platform to align with customer needs and compliance objectives- Assist with system integrations and user access management- Provide platform training and technical onboarding to new users- Troubleshoot platform issues and liaise with internal technical teams for resolution- Analyse customer setups to ensure alignment with compliance best practices and continuous improvement- Stay up to date with changes in compliance standards and translate them into practical platform guidance
ABOUT AIMEE LEAKE
I play a key role in ensuring our customers fully leverage our platform to implement, manage and maintain their Information Security Management Systems (ISMS). I am responsible for driving customer engagement, helping clients achieve their security goals and providing expert guidance on best practices. My role involves onboarding new clients, offering continuous support and working closely with teams to ensure customer satisfaction and retention. With a focus on building long-term relationships, I strive to deliver a seamless and impactful experience that empowers businesses to meet their security compliance needs and drive growth.
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