Aimee Jones
Contact Center Executive
- Role
- Executive Director, Bank Contact Center at USAA
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Executive Director, Bank Contact Center
Jun 2023 — Present · Tampa, FL, US
Skills
- Team Management
- Account Management
- Customer Experience
- Management
- Team Building
- Performance Management
- Crm
- Customer Satisfaction
- Contact Centers
- Bpo
- Outsourcing
- Operations Management
- Employee Engagement
- Workforce Management
- Call Centers
- Team Leadership
- Leadership
- Process Improvement
- Vendor Management
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