Aimee Frost

General Manager, Hope Lodge @American Cancer Society

Salt Lake City, UT, US

Strategic Execution: Drive the implementation of strategic initiatives aimed at optimizing the operation and impact of the Hope Lodge in alignment with ACS goals and objectives.*Brand Awareness: Enhance brand visibility and recognition for the Hope Lodge within the community and among relevant stakeholders, promoting its mission and services.*Partnership Development: Forge partnerships with health systems, healthcare providers, donors, volunteers, and ACS departments to expand resources, support services, and outreach efforts for guests.*Operational Oversight: Provide comprehensive oversight of all aspects of Hope Lodge operations, including guest services, facility maintenance, staff management, and adherence to ACS standards, ensuring excellence in service delivery.*Guest Experience: Prioritize the provision of exceptional hospitality, support services, and accommodations to cancer patients and their caregivers, fostering a compassionate and supportive environment and maintaining High Guest Satisfaction.*Staff Leadership: Responsible for leading a high-performing team and developing team culture. Responsible for recruiting, training, and leading a dedicated team of managers, cultivating a culture of excellence, teamwork, and compassion in serving lodge guests.*Community Engagement: Engage with local communities, civic organizations, and volunteers to build support networks, raise awareness, and facilitate fundraising initiatives to support lodge operations.*Financial Stewardship & Fundraising: Manage budgets, monitor financial performance, and implement cost-effective strategies to ensure the sustainability and growth of Hope Lodge operations. Responsible for supporting development fundraising efforts.

University of Utah

MED, Educational Leadership and Policy

Weber State University

BS, Family Studies