Ailsa Ross

Group Sales and Marketing Manager @Heeton Uk

Edinburgh, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

Group Sales and Marketing Manager @Heeton Uk

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Heading up the newly restructured sales team at Heeton UK. Responsible for developing and implementing sales and marketing strategies across multiple properties and multiple brands. Experienced in building strategic partnerships, and identifying new business opportunities. Actively involved in customer relationship management, digital marketing, and aligning commercial objectives with overall business goals to deliver sustainable growth.

EDUCATION

2004 — 2008

The University of Edinburgh

MA American Studies, American/United States Studies/Civilization

N/A

CIPD Qualifications

CIPD Foundation Level 3

SKILLS

Food & BeverageCustomer ServiceMarketingHotel ManagementEvent ManagementSalesHospitality ManagementEvent PlanningRevenue AnalysisTourismSales ManagementHospitality IndustryHotelsHospitalityFront OfficeManagement

ABOUT AILSA ROSS

With over 15 years of experience in the hospitality industry, I have varied experience as a Hotel Manager, Head of Customer Experience, and Sales Director. I bring a unique blend of operational expertise, leadership, and a customer-first mindset.I’m passionate about coaching teams, and exceeding customer expectations. My extensive background has taught me the importance of adaptability, resilience, and collaboration in achieving results.Let’s connect to explore how I can contribute to the success of your organization!

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