Aileen Weiss

About Aileen Weiss

I bridge the gap between complex technology and business outcomes. I specialize in architecting roadmaps. I don\'t just launch tools; I lead cross-functional transformations that reduce operational waste, automate manual processes, and prepare enterprises for the age of AI. My focus is on \"The Why\"—ensuring process and policy alignment before a single dollar is spent on tooling.

Experience

1. Sr Manager, Business Technology - Corporate Functions

   Elastic

   Aug 2024 — Present · Los Angeles, CA, US

   Lead a team of Business Analysts who support Corporate Functions programs- Orchestrate multi-year Corporate Functions and ServiceNow roadmaps that align IT, Legal, and HR objectives and with a focus on automation, end user experience, and AI, ensuring technology investments directly support annual company goals- Established a prioritization framework for Corporate Functions, shifting the culture from \"request-driven\" to \"value-driven\" by auditing capability gaps against business needs- Designed and led a workshop for an Intranet initiative with HR, Marketing, and IT, focusing on the problem to solve and \"what\'s the why.\" Transformed a stalled cross-functional initiative into an actionable 6-month plan; secured 100% leadership buy-in by resolving underlying policy friction before tool selection. Saved the company $1 million in new software spend by building upon out-of-the-box functionality from an already owned tool; Collaborated between leadership, developers, and end users to successfully launch an Intranet within the plan- Standardized Source-to-Pay and Third-Party Risk Management processes across IT, Finance, Legal, and InfoSec, breaking down organizational silos to create a holistic, audit-ready enterprise workflow. Designed and led a workshop with key leadership stakeholders to secure alignment, outline the expected end user experience, and agree on an MVP going into an RFP and tool implementation- Built a program for revamping the laptop lifecycle; Delivered an enhanced laptop refresh process that saves IT Operations 25 hours/month and cuts the time employees spend making a request by 83%- Led a global Wiki optimization initiative; retired 4,189 outdated pages (46%); reassigned 10% of pages to active owners, and refreshed 13% of active pages. Given the company AI Assistant ingested this data, efforts directly improved the AI Assistant accuracy.Recognition: Cross Functional Partner Award from HR

Education

• University of Missouri-Saint Louis

  M.Ed., Secondary Education

• University of Southern California

  BS, Business Administration

• Harvard Business Analytics Program

  Graduate Certificate, Harvard Business Analytics Program

  2018 — 2019