Aileen Anzaldi
Strategic Advisor | Executive Alignment, Vision & Business Transformation
- Role
- Senior Vice President, Enterprise Strategic Initiatives at M&T Bank
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Aileen Anzaldi
Strategic advisor and growth strategist with a proven track record of driving business transformation through executive alignment, vision, and people-centered leadership. My work spans enterprise systems, customer experience, and sales strategy—grounded in a foundation of hospitality leadership that shaped a strong servant-leadership approach.I specialize in helping organizations navigate complex change by aligning strategy, teams, and execution. Known for blending strategic clarity with practical delivery, I’ve led cross-functional and agile teams across hospitality, financial services, and healthcare—consistently improving performance, efficiency, and engagement.From managing 25+ employees in high-volume operations to advising and leading teams within large-scale enterprises, I bring a unique ability to optimize processes, elevate customer experience, and unlock sustainable growth. Outcomes include a 30% reduction in operating costs, 100% staff retention, nearly $2B in revenue growth, and an improvement in resolution quality from 10% to 80%.Core Strengths:Strategic Planning & Growth Strategy | Executive Alignment | Business Transformation | Change Leadership | Process Optimization | Customer Experience | Sales Enablement | Agile & Cross-Functional Leadership
Experience
Senior Vice President, Enterprise Strategic Initiatives
Sep 2023 — Present
Education
Glion Institute of Higher Education
European Hospitality and Tourism
1999 — 1999
Canisius University
B.S., Business: Hotel Management
1997 — 2001
Skills
- Healthcare
- Business Development
- Forecasting
- Management
- Pharmacy Benefit Management
- Customer Service
- Benefits Administration
- Salesforce.com
- Strategy
- Rfp
- Budgets
- Medicare Part D
- Leadership
- Operations Management
- Human Resources
- Analysis
- Training
- Sales
- Vendor Management
- Health Insurance
- Managed Care
- Medicare
- Marketing
- Team Leadership
- Project Management
- Contract Negotiation
- Process Improvement
- Business Process Improvement
- Crm
- Employee Benefits
- Proposal Writing
- Strategic Planning
- Employee Relations
- Business Analysis
- Data Analysis
- Change Management
- Program Management
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