Adam Hilliker

About Adam Hilliker

I am a well-rounded information technology leader with a proven track record of success in conceptualizing, building, and deploying enterprise systems from the ground up in support of efficient and cost-effective business operations.As a business-minded engineer, I have a knack for identifying gaps in technology operations and developing and implementing full-scale technology initiatives that address business those needs. I have an affinity for leveraging data insights and performance metrics to inform these opportunities, make recommendations for organizational change, and gain stakeholder buy-in.Leadership is a quality I’m lucky to say comes naturally to me, and I enjoy cultivating positive team relationships throughout all levels of the enterprise. One of my greatest achievements in my career thus far is the successful creation and training of collaborative information technology teams who drive successful programs, overhaul outdated software and hardware, and utilize current technology to provide top-notch user, employee, and customer experiences.I’m a lifelong learner, and I feel this is crucial to successful information technology leadership, not only because it helps me remain on top of current trends in the industry but because it helps in fostering an intelligent enterprise technology environment where goals are achieved through impact, cutting-edge technology, and sound business acumen.

Experience

1. Director of Information Technology

   Intermountain Electronics

   Sep 2017 — Present · Salt Lake City, UT, US

   I created, from scratch, the company’s dedicated IT program and internal department now supporting four manufacturing sites spread across the U.S. In addition to owning and directing this $4M program, I built the now nine-person team from the ground up and have reduced annual operating costs by internalizing previously outsourced IT consulting services, which has also helped us elevate the level of service to staff and users. In addition to financial purchasing, I drive all IT strategy to support this commercial building manufacturer who has realized more than 15%+ year-over-year growth over the past eight years. In doing this, I source, hire, train, and lead a cross-functional and semi-remote team of technology professionals supporting more than 500 active users through help desk support, systems administration, and ERP management. By planning and managing large scale, enterprise software, hardware, and system upgrades and projects, I have identified areas of opportunity to address current and future business needs, while obtaining competitive bids and vendor pricing for new projects and initiatives to control project costs. A highlight of my role thus far has been my spearheading the company’s challenging upgrade of the enterprise’s Epicor 9 System where I leveraged subject matter expertise in the ERP product to successfully complete version 10 transition in only five months. We also achieved a reduced project cost that came in at 40% below the allocated budget.

Education

• Sherman Central School

  Regents Diploma with Advanced Designation, Honors/Regents High School/Secondary Diploma Program

  1994 — 2008

• State University of New York at Fredonia

  Bachelor of Science (B.S.), Computer Science

  2011 — 2014

• Jamestown Community College

  Engineering & Computer Science

  2008 — 2011

Skills

• Leadership
• Sonicwall
• Public Speaking
• Microsoft Office
• Networking
• System Administration
• Sql
• Office 365
• Visio
• IT Strategy
• Windows
• Microsoft Access
• Servers
• Java
• Html
• Css
• Javascript
• Research
• Active Directory
• Windows Server
• Team Building
• Management
• C#
• Operating Systems
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Erp Implementations
• Customer Service
• Mysql
• Web Development
• Sql Server Management Studio
• C++
• Technical Support
• Access
• IT Management
• Project Management
• Network Administration
• Teamwork
• Microsoft Word