Ashraful Islam
Assistant Manager - Media Enabled Services @Tata Communications Media
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WORK HISTORY
Assistant Manager - Media Enabled Services @Tata Communications Media
London, GB
Monitored and managed end-to-end broadcast transmission services, covering contribution and distribution across fibre, satellite, cloud, and, IP (unicast/multicast) delivery platforms — ensuring 24/7 service continuity.Routed, configured, and supervised global sports contribution and distribution feeds, achieving seamless transmission with minimal latency, redundancy, and failover protection.Collaborated with production, engineering, and operations teams to proactively resolve complex technical issues in encoding/decoding, compression standards (MPEG-TS, JPEG H.264/HEVC), and network performance.Monitored global fibre network circuits using PRTG/Wave, raising tickets and coordinating with providers to resolve issues, ensuring SLA compliance and uninterrupted delivery of Tier-1 live sports broadcastsLed supplier bookings and escalation workflows, performed detailed root-cause analysis of live transmission incidents, and delivered timely updates to stakeholders and rights holders.Coordinated with third-party providers to provision and manage contribution/distribution via satellite, fibre, BT Tower, cloud-based workflows, and SRT — integrating seamlessly with existing broadcast infrastructure.
EDUCATION
Dhaka Polytechnic Institute
Diploma of Engineering , Electrical and Electronics Engineering
Bangladesh Technical Education Board
Secondary School Certificate , Engineering Science
Manarat International University
Bachelor of Science - BS, Electrical and Electronics Engineering
ABOUT ASHRAFUL ISLAM
As Assistant Manager for Media Services at Tata Communications, I oversee…
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