Aidan Maldonado
IT Director
- Role
- Director of IT at Hennessy & Roach, P.C.
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Aidan Maldonado
Azure AdministrationInformation Security compliance: SOC2, HIPAA, ISO 27001Intune and Cisco umbrella Office 365 AdministrationProject and IT managementCyber security policy design and implementationJS and Python Developer (5+ years experience)Working with Active DirectoryConfiguring opsgenie for on call schedule Deploying tenable for vulnerability scans PowershellPerfectLaw and DMS SolutionsTicketing Systems - Connectwise/ServiceNow/Zammad
Experience
Director of IT
Feb 2022 — Present · Chicago, IL, US
Led the migration of 200 users from Nerdio Cloud to Azure, ensuring a seamless transition and enhanced system efficiency.Established and managed an internal help desk, significantly enhancing IT support and user satisfaction. Deployed our first ticketing system.Enforced stringent cybersecurity standards in compliance with ISO27001 & SOC2, fortifying the firm\'s digital infrastructure.Directed hiring and recruiting efforts, building a robust team of skilled IT professionals.Established a comprehensive incident response and disaster recovery program, significantly reducing risk and response time.Initiated and developed an in-house security program, fostering a culture of proactive cybersecurity.Created and led an internal security team, implementing incident response protocols to effectively manage security incidents.Oversaw a critical transition to a new website platform, ensuring business continuity and technological advancement.Innovated a proprietary solution to an external DNS issue, preventing work stoppages and maintaining operational stability.Successfully migrated the email filtering tool, improving email security and efficiency.Conducted extensive training for engineers and help desk staff, elevating their technical skills and service quality.
Education
Arizona State University
Data Science
Rowan College of South Jersey
Associate's degree, Cyber/Computer Forensics and Counterterrorism
New York University
Bachelors, Computer and Electrical Engineering
2017 — 2018
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