Aida G.
Guest Experience Director | Project Manager | Process improvement | Workflow documentation | Guest experience strategy
- Role
- Guest Experience Director Elevation Church at Elevation Church
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Aida G.
Graduate Student
Experience
Guest Experience Director Elevation Church
Aug 2023 — Present
Lead guest experience operations across digital ministry environments by strengthening workflows, improving communication pathways, and supporting consistent follow-up and care. I partner closely with volunteers and staff to understand what guests need most, identify areas of friction, and build solutions that serve people well while improving operational clarity.Document and refine workflows to increase consistency, reduce delays, and strengthen execution across guest-facing initiatives. Manage the guest experience budget, support forecasting and planning needs, and ensure resources are aligned to key priorities.Coordinate timelines, deliverables, and team efforts across multiple work streams to maintain alignment and drive consistent execution. Provide ongoing visibility into progress and outcomes through clear communication, reporting, and proactive problem solving.
Education
University of South Florida Sarasota-Manatee
Bachelor’s Degree
Jacksonville University
Master of Business Administration - MBA
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