Poonam Ahuja

About Poonam Ahuja

Dynamic Business Operations Leader with 15+ Years\' Experience Expert in Global Client Management and India Market Proven Track Record in Revenue Growth, Performance Optimization, and Cost Reduction Initiatives Skilled in Talent Development and Customer-Focused Team Building Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Experience

1. Project Control Services Manager

   Accenture

   Jun 2019 — Present · Mumbai, IN

   As a Project Control Manager –\\\\nResponsible for managing PMO for India Domestic Business portfolio for Communication, Media, Telecom clients of Accenture.\\\\n\\\\nOverall Portfolio Management\\\\n Managed and executed projects within different arenas with focus towards, change management, process improvement, implementing automation techniques and profitability growth initiatives\\\\n Building Project Management Office by creating standard framework, processes and procedures to follow for all projects.\\\\n Implementation of standard Accenture tools across all projects and driving discipline in using them\\\\n Training teams on PMO best practices and conducting Accenture Project management delivery school trainings on regular basis\\\\n Provide overall analysis on portfolio performance required by management committees\\\\n\\\\nChange Management\\\\n Focused toward running contractual change management controls with regards to scope of the contracts\\\\n Working with clients to implement revised processes due to COVID\\\\n Implementation of new security and compliance protocols\\\\n\\\\nFinancial Management\\\\n Monitor all program and project budgets within the group project portfolio to ensure expenses were within approved budget and prepared budget reports for relevant management committees\\\\n Streamline financials – invoicing and billing mechanism as well recovery of dues from clients which impact profitability of business internally\\\\n Creating robust forecasting mechanism for projects that ensure meeting of profit margins and generate warning signs in case of missing targets\\\\n Drive profitability targets\\\\n Support in pricing activities & lead solutioning to actual variances & improvement plans\\\\n\\\\nCompliance Management\\\\n Represent in Client or internal audits, thus the need to drive info sec and various compliance controls across projects within portfolio\\\\n Leading Business continuity planning and Compliance measures for all projects\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• NLP

  NLP, NLP

  2014 — 2014

• Prin. L.N. Wellingkar Institute Of Mgt. Develop

  Master of Business Administration (M.B.A.), MBA IT

  2014 — 2016

• Indian Institute of Management, Calcutta

  Senior Management Certification Program, Business Administration and Management, General

  2013 — 2014

• PMP

  PMP Certification, Project Management, NA

  2013 — 2013

• MMK college

  BCOM, Accountancy

  2000 — 2004

• ITIL

  ITIL Foundation 2011, Information Technology

  2014 — 2014

• Durelo Convent High School

  SSC, SSC

  1987 — 1999