Ahsan Javed
Chief Operating Officer @Red Miracle Group
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WORK HISTORY
Chief Operating Officer @Red Miracle Group
Reporting directly to the CEO, leading all business growth across locations, overseeing >600 employees, increasing profitability within the £50M+ turnover and providing strategic advice to the leadership team.• Define and implement the growth and culture strategy, to retain, incentivize and improve employee engagement, developing motivated teams that improve turnover and profits.• Directly line manage the Leadership Team across Marketing, HR, Customer Services and Operations, establishing clear targets to secure organisational goals.• Ensure the marketing budget is utilized effectively to ensure the best marketing ROI across the campaigns.• Oversee employee retention and reduced costs within HR, developing and improving onboarding, training and personal development plans.• Implement a 24-hour customer reply policy within the Customer Service, whilst ensuring the company provides the best quality and service in the industry.• Implement FIFO and a labour management system to reduce waste and predict staff requirements to improve previous losses. • Define a new performance appraisal process for all Senior Management to help them incentivize the teams, control the labour requirements and food ordering.• Design a new remuneration strategy to include performance-related bonuses for the leadership team, providing training to develop individual teams to support team targets.• Analyze performance-related data to generate business development opportunities to shape the business strategy, targets and predict ROI and growth. • Provide weekly and quarterly performance reports to the CEO and bank funding providers, also presenting overall performance to the wider leadership teams.• Assess historic performance and external factors to agree quarterly targets and increase EBITDA. • Restructure the company debt and change banking providers to continually reduce the cost of capital.
EDUCATION
University of London
Master's degree, Professional Accounting
ACCA
ACCA
Oxford Brookes University
BSc, Applied accounting
SKILLS
ABOUT AHSAN JAVED
A highly accomplished Chief Operating Officer and Chief Financial Officer, responsible for owning and implementing commercial, operational and growth strategies for multi-million-pound companies within the Hospitality and Retail. Advanced leadership, capable of driving significant growth including M&A negotiations. Exceptional management and communication skills with a passion for client and company delivery, to improve the overall market presence, branding, growth and profitability within projects. Commercial thinker, combining a wealth of deep international business knowledge, structure design, market trends and P&L ownership, to influence the execution of business strategy requirements. Key client relationships, developed at Senior Stakeholder and Board level, within the last decade, to enable a broader perspective and deliver stronger ROI within the business. Proven leader of large internal and external teams, prioritising workload between individuals and encouraging accountability within a group, to enable swift and accurate delivery of projects, improving overall business performance.
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