Ahmed M.

Operations Manager @Open Oceans Group

London, GB

Strategic Brand Development: Spearheaded a comprehensive marketing strategy, resulting in a 30% increase in social media engagement and enhanced brand positioning. •Website Development & Launch: Led the project for the new company website, from concept to delivery, enhancing brand attractiveness and engagement and ongoing website maintenance using WordPress. •Agile Project Management: Led the development and implementation of a custom CRM, trade management system, and client portal, streamlining HNWI trade tracking, client KYC, trade execution, fund portfolio monitoring.•Operational Efficiency & Process Improvement: Streamlined administrative workflows, eliminating redundancies and enhancing client communication, significantly increasing operational efficiency.•Technology & Business Intelligence Implementation: Implemented and managed key IT systems (MS Suite & SharePoint) and utilized Power BI for performance reporting, driving data-informed decision-making, automated workflows and processes using MS Power Automate and leveraged Bloomberg Terminal for financial product research.•Compliance & Regulatory Management: Ensured rigorous client KYC and documentation, providing key support for FCA-regulated activities and onboarding with investment platforms and funds. •Fund Manager & Client Relationship Management: Managed communications with fund managers and clients, ensuring seamless portfolio monitoring including marketing materials (factsheets) and trade facilitation.•HR & Talent Acquisition: Managed end-to-end recruitment processes and oversaw HR duties, ensuring efficient talent acquisition and onboarding.

JNTUH College of Engineering Hyderabad

Bachelor of Technology - BTech

University of Bedfordshire

Master of Business Administration - MBA