Mohd Mohiuddin Ahmed
Manager I, Operations at Amazon
- Role
- Manager i Operations - L4 at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohd Mohiuddin Ahmed
I am a results-driven Operations Manager at Amazon with a strong foundation in transportation, supply chain, people leadership, headcount management, WBR/DBR ownership, and SLA governance. Currently working as Manager I, Operations, I have consistently led teams in a 24x7 live operations environment, driving critical operational KPIs, meeting and exceeding SLAs, and delivering performance excellence.My leadership approach is rooted in effective people management, capacity planning, and workforce optimization. I have extensive experience in performance management, coaching, and handling diverse teams, including high-complexity and challenging talent profiles, while ensuring optimal headcount utilization to meet business demand and service commitments. I regularly own and review WBRs and DBRs, using data-driven insights to identify trends, close performance gaps, and drive continuous improvement through well-defined action plans.I bring hands-on expertise in Supply Chain Management and Operations, with significant exposure to 24x7 live operations, having managed disruption management teams and worked closely with both Enterprise customers and SMB shippers. This experience has strengthened my ability to make real-time decisions, manage escalations, monitor SLA adherence, and translate WBR/DBR outcomes into operational and people-focused improvements in high-pressure environments.My journey at Amazon began as a Transportation Specialist I, followed by a stretch role as a Holiday Lead, where I successfully graduated after managing peak operations, headcount ramp-ups, and people at scale. I was later promoted to Process Lead (L4) and subsequently to Manager I, Operations, reflecting consistent performance, ownership, and leadership impact.With strong capabilities across People Management, Operations, Supply Chain, Headcount and SLA Management, WBR/DBR-driven business reviews, Performance Management, and live operations leadership, I am passionate about building high-performing teams, driving continuous improvement, and delivering sustainable business results.
Experience
Manager i Operations - L4
Aug 2024 — Present · Hyderabad, IN
Education
Mukram Jah School
Primary School ICSE
Nizam Institute of Engineering & Technology
Bachelor of Technology - BTech, Mechanical Engineering
2014 — 2018
MS Junior College
Intermediate Course, MPC
2012 — 2014
Jasarath Model High School
SSC, Higher School
2008 — 2012
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