Ahmed Aslam

Strategy and Ops @ TikTok Shop.Customer Experience, E-commerce, Last Mile Delivery | Ex- Walmart, Ex-Amazon

Role
Program and Strategy - Aftersales Customer Experience at TikTok
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Ahmed Aslam

Seasoned Program Manager with a combined experience of 10+ years in e-commerce, retail, strategy and last mile delivery. Highly skilled in Program/Product management, customer service and experience, strategic planning, change management, international expansion, and process improvement. Capable of designing and deploying individual or team projects resulting in improving user experience, productivity, and efficiency.

Experience

  1. Program and Strategy - Aftersales Customer Experience

    TikTok

    Jun 2023 — Present · Bellevue, WA, US

Education

  • University of Engineering and Technology, Lahore

    Bachelors of Science, Mechanical Engineering

  • Wichita State University

    Master of Science (MS), Engineering/Industrial Management

    2014 — 2016

  • Harvard Business School

    Certificate, Strategy Execution

    2021

Skills

  • Lean Operations
  • Solid Edge
  • Manufacturing
  • Microsoft Excel
  • Powerpoint
  • Six Sigma
  • Leadership
  • Lean Startup
  • Operations Research
  • Quality Assurance
  • Microsoft Powerpoint
  • Sap
  • Project Engineering
  • Microsoft Office
  • Management
  • Autocad
  • Systems Analysis
  • Business Process Improvement
  • Planning
  • Supplier Quality Engineering
  • Mechanical Engineering
  • Factory
  • Supply Chain Management
  • Lean Manufacturing
  • Engineering Management
  • Systems Engineering
  • Process Improvement
  • Project Planning
  • Optimization
  • Lean Six Sigma
  • Green Belt
  • Engineering
  • Project Management
  • Lean Management
  • Training
  • Quality Management

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Ahmed Aslam — Program and Strategy - Aftersales Customer Experience at TikTok in Seattle, WA, US | Unifers