Ahmed Nassar
Product Manager @Siemens Healthineers
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WORK HISTORY
Product Manager @Siemens Healthineers
Erlangen, DE
EDUCATION
Cairo University
B.Sc., Systems and Biomedical Engineering
SKILLS
ABOUT AHMED NASSAR
We are all Customers, but healthcare environments need something beyond Customer Service!It needs Human connection.As a Human, HCIT Technical Engineer, Technical Support Manager and -Now as- Product Manager, I used over than 15 years of extensive experience and passion for technology to raise the clinical awareness in healthcare environments and to develop and implement new ideas and turn it to products with aim to improve quality of health care.Using solid values of creativity, diversity, and building win-win relationships, I was able to: Penetrate new Markets using innovative healthcare Solutions. Participate in increasing installation base to 1200+ installations around the world. Increase the NPS (Net Promoter Score) from 48% to 78%. Increase Service Revenue by 500 %. Set a new solid effective process for product and Technical support teams. Help greatly in forming a decision to develop new products.Listening and building trust are my keys to develop team and customer relationships in Healthcare environments.Being a night owl, I get a lot of my work and research done to be used for business situation analysis and to reach customer actual needs, hence, afford better consultation.I\'m known for my extremely positive attitude and innovative management styles. I could spend a lot of time troubleshooting as lovely as being with my best friends.I have also served a long list of public and commercial sectors with an innovative way of deploying large scale IT, Clinical solutions and Systems integration.United Kingdom, Germany, Egypt, GCC, Malaysia.++AKA/Common Misspellings: Ahmed Nasar, Ahmed NassaarSpecialties: Product Management, Marketing, Strategic Planning, Healthcare IT, Consulting, Medical Devices, Computer Software, Biomedical Engineering, Healthcare Management, Systems Integration, RIS, PACS, Pathology, Cloud Computing, Enterprise environments, Databases, Networks, Project Management, Change Management, and Customer Service.
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