Ahmed Salah Mmba-Btg-Cla
Operational Excellence & Sustainability Manager @Waldorf Astoria Kuwait
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WORK HISTORY
Operational Excellence & Sustainability Manager @Waldorf Astoria Kuwait
Farwaniya, KW
Forbes travel guide 5 Stars certified hotel & Spa ISO 14001 Certified HotelGreen Key International certified HotelBest Bussiness traveler hotel-2024Key responsibilities include:Leading and facilitating continuous improvement projects to streamline processes and enhance guest satisfaction.Developing and implementing strategies to improve operational efficiency, productivity, and profitability.Providing guidance and training to departmental teams on Lean Six Sigma principles and methodologies.Analyzing guest feedback, operational data, and performance metrics to identify trends, patterns, and areas for improvement.Establishing and maintaining a culture of operational excellence and continuous improvement throughout the hotel.
EDUCATION
Helwan University Cairo
Bachelor's degree
International Association for chemical safety
Certifed Safety Manager
Internationl MBA Institute
Master of Business Administration
AHLEI - American Hotel & Lodging Educational Institute
Hospitality Leadership
Cornell University: MPA Program - Cornell Jeb E. Brooks School of Public Policy
OPERATIONS MANAGEMENT CERTIFICATE
Oxford training collage London
Train the trainers
AHLEI - American Hotel & Lodging Educational Institute
CHDT certification
AHLEI - American Hotel & Lodging Educational Institute
CHS
AHLEI - American Hotel & Lodging Educational Institute
Certifed HACCP Manager
Corporate Finance Institute® (CFI)
Reading finance statment
Missouri State University
MMBA
international Six Sigma institute
Master black belt
ABOUT AHMED SALAH MMBA-BTG-CLA
I am an enthusiastic and seasoned Operational Excellence, Quality, Sustainability, and Food Safety Manager with a robust track record in the hospitality industry. With over 24 years of rich experience, I have had the privilege of working with some of the most prestigious luxury brands across the Middle East and Africa (MEA). Professional Journey: My career is characterized by a deep-seated passion for operational excellence, a relentless pursuit of quality, a commitment to sustainability, and an unwavering focus on food safety. These pillars have been the cornerstone of my professional journey, guiding me in delivering outstanding service and operational efficiency in the dynamic world of hospitality. Educational and Professional Accolades: I am a Certified Lean Six Sigma Belt holder, a testament to my expertise in process improvement and operational efficiency. My academic pursuits didn\'t stop there; I have also delved into Marketing, Strategy, and Project Management, gaining a holistic understanding of business dynamics and strategic decision-making. Lean Six Sigma & Mentorship: I take great pride in being an Approved Lean Six Sigma Trainer with the Knowledge Academy UK, a role that allows me to impart my knowledge and skills to others passionate about operational excellence. Additionally, as a CSSC Approved Mentor, I am dedicated to nurturing the next generation of professionals in quality management and sustainability practices. My Mission: Throughout my career spanning over two decades, I have developed a keen eye for operational detail and a strong skill set in managing and enhancing quality standards. I aim to continue leveraging this expertise to drive meaningful and sustainable changes in the hospitality sector. Let\'s Connect and Collaborate! I am always open to connecting with fellow professionals, sharing insights, and exploring new opportunities in the realm of operational excellence and sustainability. If you\'re interested in quality management, sustainability practices in hospitality, or seeking mentorship in Lean Six Sigma, feel free to reach out and connect with me
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