Ahmed Raof Badawy
Senior Consultant @Zak Solutions for Computer Systems
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WORK HISTORY
Senior Consultant @Zak Solutions for Computer Systems
KW
Assigned the fulfillment of Kuwait National Guard (KNG) consultation contract.• KNG is participating in the Kuwait National IT Governance Framework, an initiative led by the Kuwaiti Central Agency for Information Technology (CAIT).• KNG IT is serving thousands of users spread over multiples barracks & locations.• As the project manager, I Prepared all relevant project documentation.• Prepared and conducted the necessary awareness sessions, presentations and periodic progress reports for the project stakeholders.• Documented KNG IT status-quo business processes and potential gaps.• Enhanced & re-engineered 44 processes, i.e. Incident Management, etc.• Prepared for and participated in the successful CAIT audit of KNG IT processes.• Participated in writing the “Service Management” section in a major KNG RFP.• Participated in the creation of KNG CMDB (Configuration Management Database).• Worked as a Bid Manager for a major bid by ZAK for a Disaster Recovery solution.• Participated in the upgrade of ZAK ISO 27001:2005 to ISO 27001:2013.• Participated in 2 surveillances and one recertification audit for ZAK ISO 27001:2013.
EDUCATION
Herzing College
Associate's degree, Canadian Immigration Law
Faculty of Engineering at Cairo University
Bachelor of Engineering, Computers & Telecommunication
SKILLS
ABOUT AHMED RAOF BADAWY
Proposed Value: I sharpen the competitive edge of IT businesses. • Where I Add…
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