Ahmed Nagy
Customer Experience Lead @Inditex
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WORK HISTORY
Customer Experience Lead @Inditex
DE
EDUCATION
Alexandria University
Bachelor of Computer sciences, Computer and Information Sciences and Support Services
ABOUT AHMED NAGY
Customer-focused professional with a proven track record in driving engagement, retention, and revenue growth through data-driven decision-making and cross-functional collaboration. Experienced in managing high-value clients, including global organizations such as UNICEF, LVMH, and Lockheed Martin, as well as government entities like the German Embassy in Dubai.Currently at Inditex Germany, focused on elevating customer experience and driving performance. Previously held a role in Clienteling and Wholesale at Polo Ralph Lauren, strengthening high-value customer relationships and B2B partnerships.With a background in Computer Science and Scrum Master training, I apply an Agile, data-driven mindset to optimize customer journeys and deliver scalable business impact.Passionate about Customer Success, B2B growth, and building long-term partnerships that create measurable value.
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