Ahmed Hersi
Business Intelligence Application Administrator @Hatch
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WORK HISTORY
Business Intelligence Application Administrator @Hatch
Mississauga, ON, CA
Designed developed and maintained scalable, user-friendly reports and dashboards • Developed reporting systems that provided accessible information for decision making • Built and maintained ETL processes to extract information from a variety of data sources • Supported an agile software development process, working in conjunction with end users/stakeholders and the technical delivery team • Monitored system health and performance • Investigated operational issues and prioritized them based on severity, risk and strategic business needs • Acted as a subject matter expert in the assessment of impacts for planned system changes and projects • Participated in application releases; from development and testing to deployment into production • Applied service packs, upgrades and hotfixes • Developed and maintained technical support documentation
EDUCATION
Seneca College
Bachelor's degree, Computer Programming
York University
Bachelor's degree, PSYCHOLOGY
ABOUT AHMED HERSI
With over 6 years of experience as a Business Intelligence and Application Administrator, I specialize in designing and maintaining user-friendly reports and dashboards. I excel at developing reporting systems, extracting insights from diverse data sources, and supporting agile software development processes. I am skilled in data visualization, Transact-SQL (T-SQL), DAX, Python, and Microsoft Power BI, among other tools. My expertise includes monitoring system health, investigating operational issues, and assessing the impacts of planned system changes. I am committed to driving data-driven insights for organizational growth.
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