Ahmed Ali
Customer Operations Officer @Monzo
Signup · Get unlimited contacts
WORK HISTORY
Customer Operations Officer @Monzo
Currently employed at Monzo, an online bank, as a Personal Banking Specialist, responsible for handling a diverse range of customer inquiries through various communication channels. Proficient in handling fraud cases and ensuring customer satisfaction. Demonstrated strong leadership skills by taking charge of my team\'s well-being and motivation, going beyond job description. Implemented strategies to maintain team productivity and meet company expectations. Capable of collecting and analyzing data, generating reports, and presenting findings to the team leader.
EDUCATION
The Manchester Metropolitan University
Bachelor of Arts - BA, Marketing Management
The Manchester College
Diploma of Education, Business, Management, Marketing, and Related Support Services
ABOUT AHMED ALI
A highly creative, dynamic, and proficient customer service professional with over 6…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.