Ahmed Ahmed El Sheikh

Information Technology Specialist @U.S. Department of Health and Human Services (HHS)

New Alexandria, VA, US
EMAILS
a••••••@uspto.gov
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2019 — Present

Information Technology Specialist @U.S. Department of Health and Human Services (HHS)

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Washington, DC, US

EDUCATION

N/A

University of Mumbai

Bachelor of Science, Economic and Political Science; Computer Science

SKILLS

SdlcCcnp Routing and Switching (2015)DnsIntegrationMicrosoft ExchangeSoftware InstallationTechnical SupportWindows XpVmwareCcna Routing and Switching 2014TroubleshootingActive DirectoryXpProject ManagementWindows ServerHardwareSoftwareManagementNetworkingProgram ManagementSecurityBmc RemedyCisco NacIseMbc Remedy 7.6AvamrServersItilComputer HardwareCrystal ReportsUsmtTestingSystem AdministrationVpnTeam Leadership

ABOUT AHMED AHMED EL SHEIKH

Focused and highly motivated IT professional with over 8 years of experience maintaining and troubleshooting computer hardware and software. Draws upon IT specialties in network administration, IT security, and wireless technology to accomplish project tasks. Creative thinker with strong problem solving skills. Strives for completeness in all professional projects, with an exceptional attention to detail and an in-depth understanding of conventional best practices regarding troubleshooting procedures. Communicates with both IT professionals and end users to provide a high level of customer service. Skilled in communicating technical information both orally and in written form, adapting presentations to suit multiple levels of understanding.

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