Ahmed Agrama
Sr Tech Support Eng SEE
- Role
- Support Escalation Engineer at Microsoft
- Location
- Fargo, ND, US
- LinkedIn followers
- 500 followers
About Ahmed Agrama
Put Myself to the Limit, and I’ll exceed that Limit!
Experience
Support Escalation Engineer
Mar 2016 — Present · Fargo, ND, US
Support Escalation Engineer T3, Microsoft, Fargo, ND (September 2014 – Current)• Deploying and Administrating Exchange 2010, 2013, 2016, and 2019 Servers• Migration of Exchange 2010, 2013, 2016, and 2019 servers• Migration From On-Premises to Office 365.• Proficiency in utilizing Management Shell Across Exchange Environments• Proficiency in Analyzing Network Traces, Procdumps, Extra Traces that correlates back to Exchange• Debug Abilities from various traces such as network and.etl traces.
Education
North Dakota State University
Currently attending
2019 — 2024
Skills
- Windows
- System Administration
- Active Directory
- Windows Server
- Virtualization
- Technical Support
- Cloud Computing
- Sharepoint Server
- Enterprise Software
- Troubleshooting
- Sql
- Linux
- Project Management
- Networking
- Software Development
- Java
- Servers
- Customer Service
- Microsoft Exchange
- Sharepoint
- Windows 7
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